Click here for the easiest way to top-up online within minutes

You will need your credit or debit card, your meter serial number, and your postcode

Tenant Portal

Click here to set automatic top-ups and check consumption charts

Freephone Telephone Top-Up

0800 781 7531

or 01234 48 2468

but it’s much easier to use the TOPUP online

Frequently Asked Questions

Videos on how to activate Emergency Credit and information about us and your electricity supply

Contact us

How to contact us by email

or call our 24 x 7 Help Desk