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Click here for the easiest way to top-up online within minutes
You will need your credit or debit card, your meter serial number, and your postcode
Tenant Portal
Click here to set automatic top-ups and check consumption charts
Freephone Telephone Top-Up
0800 781 7531
or
01234 48 2468
but it’s much easier to use the TOPUP online
Frequently Asked Questions
Videos on how to activate Emergency Credit and information about us and your electricity supply
Contact us
How to contact us by email
or call our 24 x 7 Help Desk
